Help

The services offered on the Getaroom websites are powered by various travel industry providers.
If you have queries relating to travel products that you have purchased, then these should be directed to the appropriate provider below.

Customer Help Form

If you like to make a suggestion about our site or service, please use the form below or please email service@getaroom.com.au and one of the getaroom.com.au team will be in touch soon * indicates a required field..

First Name *
Last Name *
Your Email Address *
Subject
General enquiry or suggestion
Hotel rates enquiry
Existing booking enquiry
Group booking request (11 or more rooms)
Long stay request (more than 25 nights)
Hotel for family holiday request
Booking ID or Confirmation Number
(Required for existing bookings.)
Hotel name and City location
(Let us know where you would like to stay or are staying)
 
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Message *


Regular Hotel Accommodation - provided by HotelClub

HotelClub Help/Customer Service can be found here...

Last Minute Accommodation - RatesToGo

RatesToGo Help/Customer Service can be found here...

Youth Hostels Accommodation - provided by HostelWorld

HostelWorld Help/Customer Service can be found here...

Things to Do service - provided by Viator

Viator Help/Customer Service can be found here...

Car Rental service - provided by WebCarHire

WebCarHire Help/Customer Service can be found here...